Refund Policy

Refunds may be provided under these circumstances:

• Payment for unused services (e.g., if you cancel before services begin).
• Service was not delivered as promised, as per written agreement.
• Request for refund is made within 30 days of payment.

• Services already rendered, partial or full.
• Any customized or personalized deliverables once delivered.
• Fees paid to third-party platforms (Google, Meta, etc.) or as ad spend.
• Transaction charges and applicable taxes.

Send your request via email (support@sainandhini.com) within the eligibility period with your invoice, contract copy, and the reason for the request. We will review and respond within 5–10 business days.

If approved, the refund will be processed to your original payment method within 30 business days.

If you're dissatisfied with the refund decision, you may request a review. If unresolved, your rights under Indian law remain protected.

We may modify this Refund Policy without prior notice. All changes will be updated on our website.